Client & Team Coordinator

Sfumato is one of the fastest-growing branding & advertising agency that is most admired for creativity and effectiveness. We are located at Rajkot & Morbi.

 

Client & Team Co-ordinator serves as intermediary between an organization’s team and their clients. They ensure that information and communication from one end reaches the other, and vice versa.

 

Responsibilities:

• Candidate need to handle incoming telephone calls, emails, messages received from the clients and co-ordinate with the team accordingly.
• Candidate need to acknowledge the client in receipt of service requests and update regarding the progress & delivery schedules.
• Candidate need to inform the clients about new services, special offers, price changes, etc…
• Ensure clients expectations are met through coordinating with team
• Investigate and resolve clients’ queries
• Present information on challenging situations to clients and team

Skills Required:

• Excellent communication and problem solving skills

• Ability to remain calm under pressure           
• Excellent in prioritizing skills

Qualification: Any Graduate / Post Graduate with good command on Gujarati, Hindi & English.

Location: Rajkot

Exp. Required: 1Yr+ for handling team and clients